FAQ and Help (Frequently Ask Questions)

Welcome to Rivie Technology the FAQ and Help section of rivie technology We're here to provide you with answers to common questions and assistance in using our software solutions effectively. If you don't find the information you're looking for, please feel free to reach out to our support team at support@rivietechnology.com.


General Questions

Rivie Technology is a leading provider of e-learning software solutions designed specifically for coaching institutes to enhance their teaching and student management capabilities.
We offer comprehensive software solutions for coaching institutes, including student management, online Examination Platforms, Performance analytics, and more.
You can reach our support team by emailing support@rivietechnology.com We aim to respond to all inquiries within 24 hours.

Getting Started

Please visit our website and click on the "Sign Up" button. Follow the prompts to create your institute's account.
Absolutely! We offer personalized demos to showcase the features and benefits of our software. Contact our sales team at support@rivietechnology.com to schedule a demo.

Using the Software

After logging in, navigate to the "Students" section in your dashboard. Click on "Add Student" and provide the required information.
Yes, our software is highly customizable. You can tailor the curriculum, assignments, and assessments to align with your institute's teaching approach.
The "Analytics" section provides insights into student progress, attendance, and performance. You can monitor individual and class-wide performance trends.

Troubleshooting

Make sure you're using the correct username and password. If you're still having issues, click on the "Forgot Password" link on the login page to reset your password.
Slow performance might be due to your internet connection or browser. Check your internet speed and try accessing the platform using a different browser.
If you encounter any technical issues, please contact our support team at support@rivietechnology.com with details about the problem. Our team will assist you in resolving it.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at support@rivietechnology.com